Policy/RETURNS

minimalism with maximum appeal. designer and creative director susie straubmueller takes a future-forward approach to timeless craftsmanship. utilizing classical techniques and rare exotic skins in the most tantalizing hues and treatments, each one-of-a-kind piece is a wearable work of art.

if for any reason YOU ARE not satisfied WITH OUR PRODUCT, please contact us immediately. we will repair susie straubmueller products free of charge in case of manufacturing errors. outside of manufacturing errors, we will repair products on case-by-case basis for an additional fee.

WE ACCEPT RETURNS FOR SUSIE STRAUBMUELLER PRODUCTS THAT ARE UNUSED AND IN their original CONDITION. products that have been used, altered or damaged will not be accepted. PLEASE REQUEST A RETURN WITHIN THREE DAYS OF RECEIVING YOUR ORDER. EACH BAG WILL BE CAREFULLY INSPECTED UPON RETURN.

Disclaimer

susie straubmueller complies with CITES as well as Fish and wildlife regulations. to learn more, please visit:

http://www.cites.org  

http://www.fws.gov